Customer Relationship Management (CRM) software is intended to:
- Raise customer satisfaction and increase customer loyalty;
- Integrate customer data;
- Improve targeted marketing efforts;
- Anticipate customer needs and preferences;
- Increase productivity and operating efficiencies.
Security is of utter importance for us. Depending on the purpose of a particular portal, we implement various features like securing online transactions with SSL, restricting data access based on user roles, data encryption, digital signatures, certificates, etc.